Help

Get in touch

Questions, problems with an order, refund requests or a mistake to report? Here is how to reach us.

Replies within 2 to 3 business days

We are a small independent project, so every message reaches a real person. Here is how to reach us.

1Get in touch

Email

The best way to reach us for everything below.

Response time
2 to 3 business days

We reply during Pakistan business days, and we read every message.

Based in
Pakistan

Painless Programming is run by Arj, an independent publisher.

2What to write to us about

Problems with a purchase

If your download link does not work, a file will not open, or you have not received your order, email us with the address you used to buy and your order number. We will fix it.

Refund requests

Please email within 7 days of buying and tell us exactly why you are asking. Read the Refund Policy first so you know what to include.

Mistakes in the notes

Found an error in a free note or a study guide? Tell us the page or chapter and what you think is wrong. Corrections make the notes better for every student.

Advertising and sponsorships

We are open to advertising and sponsorship on the site. If you would like to advertise to students, or sponsor a note or a study guide, email support@painlessprogramming.com with the subject "Advertising" and tell us about your product and what you have in mind. We only work with offers that are relevant and respectful to students, and any sponsored content will be clearly labelled as such.

Schools, classes and other questions

Want to use the material with a class, or have a question about the syllabus or the products? Write to us and we will do our best to help.

Stay safe
We will never ask for your password, card number or ID by email. If a message claiming to be from us asks for these, do not reply.

3Before you write

The answer may already be here: Refund Policy, Terms and Conditions and Privacy Policy.

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