Terms and Conditions
The simple rules for using our website and for buying and using our digital study guides.
These are the plain-English rules for using painlessprogramming.com and for buying and using our study guides. Please read them before you buy.
1Agreeing to these terms
These terms apply to your use of painlessprogramming.com (the site) and to any study guide or other digital product you buy from Painless Programming (the products). By using the site or buying a product you agree to them, together with our Privacy Policy and Refund Policy. If you do not agree, please do not use the site or buy the products.
2Our products
Our products are digital study guides, mainly PDF files, for students of Computer Science. They are written by us to help you learn and revise. A product page describes what is included, and we do our best to make that description accurate.
3Prices, payment and tax
Prices are shown on the product page or at checkout. Prices can change at any time, but a change does not affect an order you have already paid for. Depending on how you pay, your order may be processed by a third-party provider such as Lemon Squeezy, which may be the merchant of record for the sale and may add taxes where the law requires. You agree to their terms of service when you use their checkout.
If you pay by a local method such as bank transfer or a mobile wallet, your order is confirmed once we have received the payment, and we will send your download after that.
4Delivery
Products are delivered digitally. After payment you receive a download link, on screen and by email, or by email from us for local payments. Please download your files soon after purchase and keep a copy. If you do not receive your files, check your spam folder and then contact us and we will fix it.
5What you may and may not do with a product
When you buy a product you receive a personal, non-exclusive, non-transferable licence to use it for your own study.
You may
- Read it on your own devices and print a copy for your own use.
- Keep a backup copy for yourself.
You may not
- Share, give away, sell, rent, lend or upload the product or any part of it, including to file-sharing sites, group chats, messaging groups, drives or social media.
- Remove or change the branding, links, copyright notices or the licence information in it.
- Copy it for classroom or group use unless we have agreed in writing.
- Use it, or any part of it, to train an artificial intelligence system, or to create a competing product.
If you want to use our material with a class or a school, write to us. We are happy to talk about it.
6Intellectual property
The site and the products, including text, diagrams, examples, questions, design and the Painless Programming name and logo, belong to us or our licensors and are protected by copyright and other laws. Buying a product gives you a licence to use it as described above. It does not transfer any ownership to you.
7Study use and accuracy
Our material is designed to help you study. We work hard to make it accurate, but mistakes can happen and syllabuses change. Always check the official syllabus and specimen materials for your exam, and treat our products as one resource among several. We cannot guarantee any exam result, grade or outcome. If you find a mistake, please tell us at support@painlessprogramming.com so we can correct it.
8Refunds
Our refund rules are set out on the Refund Policy page. In short, you can request a refund within 7 days of purchase for a genuine reason, and approval is not automatic.
9Using the site
You agree to use the site lawfully and not to attempt to disrupt it, break its security, copy it in bulk by automated means, or use it to send spam or harmful code. We may block access for anyone who does.
10Age
You must be 18 or older to buy from us, or have the permission of a parent or guardian who accepts these terms on your behalf. Students under 18 are welcome to use the free notes.
11No warranties
The site and the products are provided as they are and as available. To the extent the law allows, we do not make any promise that the site will be uninterrupted or error free, or that the content will meet your particular needs.
12Limit of our liability
To the extent the law allows, we are not liable for any indirect or consequential loss, or for loss of data, profit or opportunity arising from your use of the site or the products. Our total liability to you for any claim relating to a product is limited to the amount you paid for that product. Nothing in these terms limits any right you have by law that cannot be limited, or liability that cannot be excluded.
13Links to other sites
The site may link to other websites and services. We do not control them and are not responsible for their content or practices.
14Changes to these terms
We may update these terms from time to time. The date at the top of the page shows the latest version. Continuing to use the site or buying a product after a change means you accept the updated terms. A change does not affect an order you have already completed.
15Governing law
These terms are governed by the laws of Pakistan. Any dispute will be handled by the competent courts of Pakistan, unless the law where you live gives you the right to bring a claim elsewhere. Before any formal step, we ask that you contact us first so we can try to resolve the problem.
